Information We Collect
When you use our website or book a service, we may collect:
- Your name, email address, phone number, and home/business address (provided through our booking form or Stripe checkout)
- Package selection and delivery preferences
- Photos of your porch or entryway that you send us for design planning
- Website usage data through Google Analytics (anonymous browsing behavior, device type, pages visited)
How We Use Your Information
We use your information to:
- Process your booking and deliver our pumpkin display service
- Communicate with you about your order (confirmation, scheduling, follow-up)
- Improve our website and service offerings through anonymous analytics
- Send you information about future seasonal offerings (only if you've opted in)
We will never use your information for purposes unrelated to the services described above without your consent.
Payment Processing
All payments are processed securely through Stripe. We never see, store, or have access to your credit card number or full payment details. Stripe's security practices are described at stripe.com/privacy.
Third-Party Services
We use the following third-party services that may process your data:
- Stripe (payment processing) — stripe.com/privacy
- Formspree (form submissions) — formspree.io/legal/privacy-policy
- Google Analytics (anonymous website analytics) — policies.google.com/privacy
We do not sell, rent, or share your personal information with any other third parties.
Cookies
This website uses cookies from Google Analytics to understand how visitors use our site. These cookies collect anonymous information about browsing behavior. You can disable cookies in your browser settings at any time.
Data Retention
We retain your booking information for up to 2 years after your service date for business records and potential re-booking. You may request deletion of your data at any time.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of any marketing communications
To exercise any of these rights, email us at [email protected].
Contact
If you have questions about this privacy policy, contact us at [email protected].
Changes
We may update this policy from time to time. Changes will be posted on this page.